CUSTOMER SATISFACTION SURVEY

TTK leak detection history

Dear Customer,

Thank you for choosing TTK for your leak detection solution. We strive to provide the best possible service to all our clients and receiving customer feedback ensures we can continue to offer the high level of customer satisfaction that has come to be associated with the TTK name. With this in mind, we would like to ask you to take 3 minutes to tell us about your experience in dealing with our team recently.

 

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To contact you if necessary

Check one box according to your satisfaction Very
Satisfied
Satisfied More Or Less
Satisfied
Not at all
Satisfied
No
Opinion

First impressions from initial contact
Quality of exchanges and responses
Timeliness of providing quotation
Suitability of proposal to meet your needs
Availability and responsiveness of TTK contact point

Deadline compliance
Compliance with the delivery instructions
Respect of your contractual requirements
Quality of service supplied by technicians
Clarity of documents

Quality of the products
Installation
Product packaging
Quality of after sales service

Overall, how satisfied are you with TTK?

(to be specified in the comments)